Privacy Policy – Rollbit UK
Your privacy matters to us. This Privacy Policy explains what personal data we collect when you use rollbit-uk.uk.com, how we use it, who we share it with, and what rights you hold under UK GDPR and the Data Protection Act 2018. We are committed to handling your information with care, transparency, and in full compliance with applicable UK data protection law. If you have any questions about how your data is managed, our Data Protection contact is available to assist you.
What Data We Collect
We collect personal data that is necessary to provide our services and meet our legal obligations. This includes:
- Identity data: full name, date of birth, nationality
- Contact data: email address, phone number, postal address
- Financial data: payment method details, transaction history
- Technical data: IP address, browser type, device identifiers
- Usage data: pages visited, session duration, betting activity
- Verification data: copies of ID documents for KYC compliance
Cookies & Tracking Technologies
We use cookies and similar tracking technologies to improve your experience and analyse site performance. You can manage your cookie preferences at any time via the cookie banner or your browser settings.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Site functionality & security | Session |
| Analytics | Traffic and behaviour analysis | Up to 2 years |
| Marketing | Personalised advertising | Up to 1 year |
| Preferences | Saving your site settings | Up to 1 year |
Legal Basis for Processing
We process your personal data under the following legal bases as defined by UK GDPR:
- Contract performance – to provide the services you have signed up for
- Legal obligation – to comply with UKGC licensing, AML, and tax regulations
- Legitimate interests – fraud prevention, platform security, and service improvement
- Consent – for marketing communications and non-essential cookies
Data Retention
We retain personal data only for as long as necessary for the purposes outlined in this policy or as required by law. In line with UKGC requirements, transaction and account records are typically retained for a minimum of five years following account closure. You may request deletion of certain data where no legal retention obligation applies.
Data Sharing
We do not sell your personal data. We may share data with trusted third parties only where necessary:
- Identity verification and KYC providers
- Payment processors and banking partners
- Regulatory bodies including the UKGC and HMRC
- Fraud prevention and anti-money laundering agencies
- IT and hosting service providers under strict data processing agreements
Your Rights
Under UK GDPR, you have the following rights regarding your personal data:
- Right to access – request a copy of your personal data
- Right to rectification – correct inaccurate or incomplete data
- Right to erasure – request deletion where no legal basis for retention applies
- Right to restrict processing – limit how we use your data
- Right to data portability – receive your data in a structured, machine-readable format
- Right to object – object to processing based on legitimate interests
- Right to withdraw consent – for marketing and non-essential cookies at any time
Security
We implement industry-standard technical and organisational security measures to protect your personal data against unauthorised access, loss, or disclosure. These include SSL encryption, access controls, and regular security audits. In the event of a data breach that poses a risk to your rights, we will notify you and the ICO within 72 hours as required by law.
Contact & Complaints
To exercise your rights or raise a data-related concern, please contact us:
- Email: [email protected]
- Live chat: available on-site
- ICO (UK supervisory authority): ico.org.uk | 0303 123 1113